Paying by credit or debit card

We accept all major credit and debit cards:

• Visa, Visa Debit and Visa Electron
• Mastercard and Debit Mastercard
• American Express

How your payment is protected. Card payments are processed by Braintree, using Verified by Visa and Mastercard SecureCode. This is the online equivalent of Chip and PIN, and is the highest standard of card security available online.

You may be asked to confirm your payment through your bank's app, or with a code sent by text. This is normal and required for most online card payments in the UK.

We never see or store your full card details. They're handled directly by our payment provider. See Is my payment secure?

Payment is taken when you place your order. Depending on your bank, it may appear as a pending transaction before it fully clears.

Paying from outside the UK? All payments are taken in British Pounds. Your card provider will handle the conversion and may add a fee - worth checking with them for larger purchases.

If your payment is declined, it's usually your bank's security check rather than a problem with your card or our site. Try again, confirm any verification prompt from your bank, and check your billing address matches the one your bank holds. If it still won't go through, call us on +44 1778 562809 and we'll help.

Paying in store? All the same cards are accepted at our Langtoft shop.